I General Usage Guidelines (Applicable to All Materials)

1. Heat Protection

Avoid placing hot items directly on the countertop, such as pots, pans, kettles just taken off the heat.

Always use heat-resistant pads or trivets under hot cookware to prevent cracking, discoloration, or deformation from sudden temperature changes.

2. Scratch & Impact Prevention

Always use a cutting board when chopping or preparing food; never cut directly on the countertop to avoid scratches or gouges.

Handle heavy cookware, ceramic, or metal utensils gently to prevent damage from falling or impact.

Avoid placing excessive weight on a small area for long periods to prevent uneven stress and deformation.

3. Prompt Cleaning & Keeping Dry

Wipe down the countertop after cooking, removing food residue, grease, and water spots to prevent stubborn stains.

Keep the surface as dry as possible, especially around the sink and seams. Wipe up spills promptly to avoid prolonged water exposure that can cause delamination, seepage, or discoloration.

For colored liquids (soy sauce, vinegar, coffee, juice, etc.), blot immediately with a paper towel, then wipe clean to reduce penetration risk.

4. Chemical Protection

Avoid contact with strong acids, alkalis, or corrosive substances such as paint removers, metal cleaners, acetone, bleach, or strong acid cleaners.

If accidental contact occurs, rinse immediately with plenty of soapy water or plain water to minimize damage.

II Material-Specific Use & Maintenance

1. Quartz Countertops

Daily cleaning: Use a soft cloth or sponge with warm water and a neutral detergent (e.g., dish soap). Rinse with clean water and dry with a cloth.

Stubborn stains: For grease, absorb with paper towel, sprinkle baking soda, let sit, then wipe with a damp cloth. For limescale, gently wipe with a damp cloth and buff dry.

Avoid: Steel wool, abrasive pads, strong acids/alkalis; prolonged localized heat. Minor scratches can be professionally polished.

2. Solid Surface / Acrylic Countertops

Cleaning: Daily use soapy water or neutral detergent; clean colored spills promptly to prevent penetration.

Repair: For minor scratches or burns, matte finishes can be lightly sanded with 400–600 grit sandpaper, then cleaned. Glossy finishes use 800–1200 grit followed by polishing.

Avoid: High heat, sharp objects, prolonged standing water, bleach, or limescale that can lighten color.

3. Natural Stone (Marble, Granite)

Cleaning: Use a soft cloth with neutral detergent, rinse clean, and dry promptly.

Sealing: Natural stone has pores; spills of soy sauce, wine, vinegar must be cleaned immediately.

Avoid: Acidic substances (lemon juice, vinegar, cola) that etch and dull the surface; abrasive cleaning tools.

4. Stainless Steel Countertops

Cleaning: Daily use a damp cloth with neutral detergent; grease can be wiped with diluted white vinegar; dry to prevent water spots.

Care: Minor scratches can be treated with stainless steel polish.

Avoid: Prolonged salt residue that can cause rust; steel wool, strong acids/alkalis.

5. Laminate / Compact Laminate (e.g., Fenix, Trespa)

Key point: Avoid prolonged water exposure to prevent delamination, warping, or blistering.

Cleaning: Soft cloth with soapy water or neutral detergent; wipe dry immediately.

Avoid: High heat, sharp objects, heavy impact on edges.

6. Solid Wood Countertops

Cleaning: Warm water with mild detergent; wipe dry immediately with a cloth.

Care: Regularly apply food-safe wood oil or wax to prevent cracking and warping.

Avoid: High heat, moisture, staining; sharp objects.

III. Smart Layout & Usage Habits

1. Functional Zones

Follow the “wash – chop – cook” workflow: sink area for cleaning, middle area for food prep, stove area for cooking.

Keep ample prep space (recommended 60–90 cm) for handling ingredients.

2. Storage Principles

Only keep daily essentials on the countertop (cutting board, frequently used knives, etc.).

Store spices, small appliances, pots, and pans in drawers, cabinets, or wall-mounted racks to reduce clutter and lower the risk of damage.

3. Regular Inspection

Monthly check seams, edges, and sealant around the sink for cracks or detachment; repair promptly to prevent water seepage.

For deep scratches, chips, or cracks, contact a professional for repair to avoid further damage.